Stay Sunny Prints Hub (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Who We Are
Stay Sunny Prints Hub is an online store offering custom-made, print-on-demand products.
We act as the data controller for personal information collected through our website.
We work with carefully selected third-party service providers to manufacture and ship products on our behalf.
2. Information We Collect
The types of personal information we collect depend on how you interact with us.
A. Information You Provide Directly
When you place an order or contact us, we may collect:
- Full name
- Shipping address
- Billing address
- Email address
- Phone number
- Order details
- Payment confirmation information
Note: We do not store full credit card numbers.
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website
- Cookies and tracking data
C. Communications
If you contact us through email or our “Submit an Issue” form, we collect:
- Your message
- Uploaded images
- Order number
- Any additional information you provide
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to refund or reprint requests
- Improve our website and services
- Prevent fraud or misuse
- Comply with legal obligations
We do not sell your personal information.
4. Order Fulfillment & Third-Party Service Providers
To fulfill your orders, we share necessary information (such as name and shipping address) with trusted third-party partners who:
- Manufacture products
- Process payments
- Ship orders
- Provide email delivery services
- Assist with website hosting and analytics
These providers only receive the information necessary to perform their services and are contractually obligated to protect your data.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your shopping session active
- Improve website performance
- Analyze visitor behavior
- Provide marketing and retargeting advertisements
You may disable cookies through your browser settings, though some website features may not function properly.
6. Marketing Communications
If you subscribe to emails or promotions, we may send you:
- Product updates
- Promotions
- Store announcements
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.
We do not send marketing emails without your consent.
7. Data Retention
We retain personal information:
- As long as necessary to fulfill your order
- For legal, tax, and accounting purposes
- To resolve disputes or enforce agreements
After this period, data is securely deleted or anonymized where required.
8. International Users & Data Transfers
If you access our website from outside your country of residence, your information may be transferred to and processed in countries where our service providers operate.
By using our website, you consent to such transfers.
9. Your Privacy Rights
Depending on your location (including the European Economic Area, United Kingdom, California, and certain U.S. states), you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, contact us at:
support@staysunnyprintshub.com
We may request verification of identity before processing requests.
10. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
If you believe a minor has provided personal information, please contact us so we can remove it.
11. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information.
However, no online transmission is 100% secure. We encourage customers to use strong passwords and protect their devices.
12. Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices.
Please review their policies separately.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Stay Sunny Prints Hub
Email: support@staysunnyprintshub.com
Website: www.staysunnyprintshub.com
Privacy Policy – Stay Sunny Prints Hub
Stay Sunny Prints Hub (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website and services.
This Privacy Policy explains how we collect, use, disclose, process, and safeguard personal information when you visit our website, make a purchase, or otherwise interact with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
Stay Sunny Prints Hub acts as the data controller for personal information collected through our website.
We determine the purposes and means of processing personal data.
For privacy-related inquiries, contact:
support@staysunnyprintshub.com
2. Categories of Personal Information We Collect
We may collect the following categories of personal information:
A. Identifiers
- Full name
- Email address
- Shipping and billing address
- Phone number
- IP address
B. Commercial Information
- Order history
- Products purchased
- Transaction details
C. Payment Information
Payments are processed securely through third-party payment processors.
We do not store full payment card numbers.
D. Internet & Device Activity
- Browser type
- Device information
- Operating system
- Referring URLs
- Website interactions
- Cookies and tracking technologies
E. Customer Support Information
- Messages submitted through contact forms
- Uploaded images (e.g., damaged item claims)
- Order numbers and related correspondence
We collect information directly from you, automatically through your device, and from service providers assisting with our operations.
3. Lawful Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data under the following lawful bases:
- Contractual Necessity – To fulfill orders and provide services
- Legal Obligation – To comply with tax, accounting, and regulatory requirements
- Legitimate Interests – To improve our website, prevent fraud, and protect business operations
- Consent – For marketing communications and optional cookies
You may withdraw consent at any time where processing is based on consent.
4. How We Use Personal Information
We use personal information to:
- Process and fulfill orders
- Coordinate manufacturing and shipping
- Send transactional communications (order confirmations, tracking updates)
- Provide customer support
- Evaluate refund or replacement claims
- Prevent fraud and unauthorized transactions
- Improve website functionality and customer experience
- Comply with legal obligations
- Conduct marketing and advertising (where permitted)
We do not sell personal information for monetary compensation.
5. Disclosure of Personal Information
We may share personal information with:
A. Service Providers
Third-party vendors that assist with:
- Product manufacturing
- Order fulfillment and shipping
- Payment processing
- Website hosting
- Analytics services
- Email communications
- Advertising services
These providers process information solely for business purposes under contractual safeguards.
B. Legal & Regulatory Authorities
Where required by law, subpoena, or to protect legal rights.
C. Business Transfers
In connection with mergers, acquisitions, asset sales, or corporate restructuring.
6. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Maintain shopping cart functionality
- Analyze website traffic
- Measure advertising effectiveness
- Personalize user experience
Third-party advertising partners may use tracking technologies to provide targeted advertisements.
You may manage cookie preferences through your browser settings. Disabling cookies may impact certain site features.
7. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal and tax obligations
- Resolve disputes
- Enforce agreements
When no longer required, information is securely deleted or anonymized.
8. International Data Transfers
Personal information may be transferred to and processed in countries outside your jurisdiction.
Where required by law, we rely on appropriate safeguards such as:
- Standard Contractual Clauses
- Contractual data protection agreements
- Adequacy decisions where applicable
By using our services, you acknowledge such transfers.
9. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- Opt out of targeted advertising
To exercise your rights, contact:
[Insert Support Email]
We may verify identity before fulfilling requests.
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect
- Request deletion of personal information
- Correct inaccurate personal information
- Opt out of the sharing of personal information for cross-context behavioral advertising
- Limit the use of sensitive personal information (if applicable)
We do not knowingly sell personal information.
To submit a privacy request, contact:
support@staysunnyprintshub.com
11. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information.
However, no transmission over the internet can be guaranteed as completely secure. Users acknowledge inherent risks associated with online communications.
12. Children’s Privacy
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal information from minors.
If we become aware of such collection, we will take reasonable steps to delete the information.
13. Third-Party Websites
Our website may contain links to external websites or platforms.
We are not responsible for the privacy practices or content of third-party services.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective upon posting to our website.
Your continued use of our services after updates constitutes acceptance of the revised Policy.
15. Contact Information
For privacy-related inquiries:
Stay Sunny Prints Hub
Email: support@staysunnyprintshub.com
Website: www.staysunnyprintshub.com
